- About Whispark
What is Whispark and how do we different?
How does Whispark charge?
How do credits work?
What’s included in the free membership?
What is Prime Membership?
How to join Whispark?
How long does it take for my new Profile to be approved?
What is First Letter?
What is Free Chat voucher?
- About My Account
How do I upload my photos?
Any requirements for photos?
How can I change my profile information?
Will any of my contact information be exposed to others?
How do I delete my account?
- Logging in and password
How do I change my password?
How do I change my email address?
What use for verifying my email address?
What can I do if I forgot my password?
- About Members
What search options are available on your site?
If I add a member to My Favorites, will she/he be notified?
- Request Contact Detail
How does Request Contact Detail cost?
How to Request Contact Detail?
- Payment Options
What payment options does Whispark accept?
How will the credit card charges appear on my card?
Why was my payment declined?
What if I am concerned about my payments and credit deduction?
How to send letter?
How does a letter cost?
Is there any requirements for attaching photos to letter?
Why my photos failed to attached to letter?
How long will I receive a reply?
- Live Chat
How do I start a chat?
How does Live Chat cost?
- Gifts & Flowers
How to order gifts or flowers?
How can I choose the delivery date?
How to know my gifts or flowers have been received?
What if I make a mistake with my order?
- Virtual Gifts
Ways to send Virtual Gift
How much does it cost?
- Technical Questions
What browser should I used for Whispark?
What if I am experiencing technical problems while using Whispark?
Do you sell private information to third party marketing companies?
Will you send anything to my home or office?
What would be the appropriate manner while surfing on this site?
How do I know my info and everything on your site are safely protected?
1). What is Whispark and how do we different?
Whispark possesses the domain internationally aiming at providing interactive ways users with similar thoughts and minds to communicate with each other. Our site and our service gives users the opportunity to explore and improve their abilities to interact with others in the Site, in which provides you with amusement and entertainment.
Members can communicate with each other via a variety of effective and high quality services including Letter, Live Chat, Virtual gift as well as other great services. 2). How does Whispark charge?
It’s free for everyone! Totally free of charge to all female members. For male members, can also register for a membership at no costs. A variety of subscription options is available when you are available. 3). How do credits work?
For female members, full membership on Whispark is free. For male members, as a Guest Member, you can view profiles, read parts of words. A credit package will empower you full access to start communicating with other open-minded members who are looking for a discreet relationship. Browse our credit packages to find the one that works best for you.
1). What’s included in the free membership?
For female members, full membership on Whispark is free. For male members, you are allowed access to a minimal level of the service’s features and are not charged by us for the use of the features you can access. A credit package will empower you full access to start communicating with other open-minded members who are looking for a discreet relationship. Browse our credit packages to find the one that works best for you. 2). What is Prime Membership?
Prime Members are provided with access to additional features of the Service that are not available to Free Members. Prime Members are not charged by us for the features that are free to free members; however, some features available to Free members may not be accessible when a Prime Member has run out of credits. Certain additional features of the Service made available to Prime Members are also free of charge. Certain other features of the Service are "paid features", for which a Prime Member is charged. Meanwhile, being a Whispark Prime Member, you will receive more profile views than regular profiles, because your profile will appear highlighted and always on top in the search result of the lady members in your region when they are looking for a match. 3). How to join Whispark?
It’s easy and just need a few clicks!
Step 1: Log on to Whispark.com
Step 2: Click “Join Free Now” and follow the steps to fill in info, done!
Hint: Profiles with photos get more responses; so make sure to upload photos as many as you can. 4). How long does it take for my new Profile to be approved?
Profiles are usually active immediately! No hassles or waiting time. All you needed would be a simple registration and then you can start exploring Whispark. Yet public photos upload and customized contents may take some moments to proceed, however, normally nothing would spend more than 24 hours. 5). What is First Letter?
First Letter provides a fun and exciting way to your love journey before taking further. And to help members start love romance, we have very special rewards for clients. Free member is allowed to send/open up to 3 First Letters free of charge to/from ladies never contacted. With Prime Member you can open an unlimited member of First Letters from ladies you have never contacted with, and send up to 3 First Letter a day to never contacted ladies. If you make the decision to move to the next stage, we encourage you to send her/him a First Letter. 6). What is Live Chat Voucher?
Live Chat Voucher is a special gift for gentlemen members. Via the Voucher, you can initiate chat with ladies you have never contacted with free of charge for 2 minutes. (During holidays or promotion period, the duration of voucher can be changed)
3. About my account
1). How do I upload my photos?
Click “Edit Profile”, go to Manager Photos, choose file from your computer, upload photos as profile photo, public photo, or private photo. Public photo is visible to other members, no pornographic photos is allowed. Private photos is invisible to any of other members, until you send them via our communication tools. Please note that photos are subject to our routine checks and may take a few hours to get approved.
Hints: Profiles with photos get more responses; so make sure to upload photos as many as you can. 2). Any requirements for photos?
Photos should be in jpg, png, gif format, size within 5M. You can upload maximum 32 photos for Public or Private photo. 3). How can I change my profile information?
You can make a quick and easy change in your profile. Go to your Profile Info, click on the Edit tab, make changes and save. 4). Will any of my contact information be exposed to others?
If you wish to quit the site totally by deleting your profile and remove your membership, including: all messages sent and received, pokes, gifts, all photos you have uploaded, and any site usage history and personally identifiable information; please sent the mail to our Customer Services Department.. And, any remaining credits will be forfeited upon deletion and some data may be retained in our secure system for up to six months for accounting purposes. We would really appreciate your feedback or comment on why you are leaving to help us improve our services.
4. Logging in and password:
1). How do I change my password?
To change your password, please go to the top right corner and click on your profile picture. Find “Change password” and click. Make the changes and click “Submit” to activate your new password. 2). How do I change my email address?
To change your email address, please go to your Profile Info section, click on the Change tab besides your log in email. We will send you a verification code to your new email address, please go to your new email address to get the code. 3). What use for verifying my email address?
The aim of our verification email is to verify whether the notification emails from our website can be smoothly accessed to user’s email address. To ensure the email messages from us can smoothly get through on your end, you are highly encouraged to verify the email address. 4). What can I do if I forgot my password?
Please click here to retrieve your password by following the procedures. Tips: password is case of sensitive, please keep in mind that whether your password is set in capital or lower case.
5. About members
1). What search options are available on your site?
We have several search options available. The Quick Search form allows you to quickly find members by location and age. You may also find her/him by entering profile ID in the certain search box. The Advanced Search provides you specify criteria which is more helpful for you to find exactly what you are looking for. 2). If I add a member to My Favorites, will she/he be notified?
Our site provides a function for members to check who has added her/him to favorite.
6. Request Contact Detail
1). How does Request Contact Detail cost?
Contact request on Whispark is free of charge. Once gentleman meets the basic requirements for this service, he could send out the request for free. It entirely depends on lady member’s personal will whether to accept the request. It is important to ask your lady for her thoughts and opinion before you attempt to request her contact detail. 2). How to Request Contact Detail?
Request Contact Detail service allows you to apply for your lady’s email address, when both you and your lady reach mutual agreement to go private. To enjoy this service, you need to meet the basic rules: √ decision for going private is a very important step and should not be rushed. In order to maintain quality assurance, you can only request contact detail after you have registered for 3 months. √ For the sake of member security and to ensure an in-depth mutual understanding, Request Contact Detail service is only available after you have exchanged (send or read)the minimum 60 letters with your lady. √ You need to verify your valid email address. Go Verify>> √ To indicate your sincerity to the lady, you are required to undergo verification by providing us your photo using our canned format (Check photo sample). If you are a United States citizens or residents, you are also required to complete and upload the IMBRA personal disclosure background form. To download this form, please click here. Once gentleman reaches the above basic requirements, he can proceed with the request for contact detail for free. Please be aware that it entirely depends on lady’s own willingness as to whether or not to accept the request. Important Notes: Whispark are not responsible for providing updates if lady’s email address changes. We do not make any promise or guarantee concerning the outcome of any further communication when they choose to communicate outside of Whispark platform. We are not responsible for the actions of any lady or gentleman contacted outside Whispark. Including but not limited to the above listed. Whispark reserve all the right for the final explanation.
7. Payment options
1). What payment options does Whispark accept?
We accept all major credit cards, PayPal. 2). How will the credit card charge appear on my card?
We offer discreet and anonymous billing. W P Online will appear on your bills. 3). Why was my payment declined?
Payment may be denied due to various factors, for instance, insufficient funds, invalid card details, billing address does not match the address on your card statement, the CVV/CVV2 number is incorrect or incomplete. You are encouraged to contact issuer bank for advice and further assistance when problem encountered. You can also contact our Customer Service Team for help. 4). What if I am concerned about my payments and credit deduction?
If you have any concerns about your payments and credit deduction on our site, please check your History to review your purchasing and consumption records. After checking, if you still have concerns, please contact our Customer Service Team for further assistance.
Letter is an easy and great way to be in touch with and get to know each other, enhancing mutual affection. An enormous number of letters are exchanged between members on Whispark every day. To write a letter, please click here
1). How to send letter?
Go to your interested member’s profile and click “send a letter”, write your message and attach photos, then click “Send” and your letter will be sent to the member. You can find her/his reply in your “Inbox”. 2). How does a letter cost?
10 credits for each letter read or sent.
Sending or viewing photos via the letter service will be charged credits, 10 credits for each photo. 3). Is there any requirements for attaching photos to letter?
--the photo should be jpg, png, gif only.
--the size must within 5M
-- You can attach a maximum of 3 photos to each letter 4). Why my photos failed to attach to a letter?
--Make sure your photos meet the basic requirements(jpg, png, gif only, within 5M)
--Make sure your internet connection is stable
--Make sure you have sufficient credits in account 5). How long will it take to receive a reply?
It depends. For how soon you will receive a reply depends on her/his will and situation. If needed, you may contact her/him via Live Chat and learn the situation.
9. Live Chat
Live Chat is a fun and interactive way that brings you closer to your favorite ones. Via this service, you can express your thoughts and feelings via text, emoticons, virtual gifts, giving you a romantic and vivid chatting experience. Click here to meet more Online Members
1). How do I start a chat?
-- Click on chat invitations to you and start your chat.
--Search for online members and click on “Chat Me” 2). How does Live Chat cost?
--Sending chat invitations or to view chat invitations is free. It will start to be charged only after the chat invitation is responded, either you reply to a lady’s invitation or the lady responds yours.
--It will be charged 5 credits per 5 minutes. Live Chat is charged every 5 minutes, for instance, chat for 4 minutes 15 seconds will be counted as 5 minutes.
--Additional 10 credits will be charged for each photo sent or viewed, including during free chat period
--It is free to view Virtual Gift sent from the lady while chatting. 10 credits will be needed to send each Virtual Gift ( During holidays or promotion period, the price may be changed)
10. Gifts & Flowers
Want to transmit your love and romance across miles? Whispark carried out Gifts & Flowers services to give you a wonderful chance. Beautiful fresh flowers, cute toys, special gifts etc are good ideas to present your surprise for any special important date or occasions. Just imagine the happiness in her eyes when she receives your gifts!
1). How to order gifts or flowers?
Simply click the Gifts & Flowers button on the photo gallery or profile page, you will be redirected to the Gift & Flowers page with detailed gift’s catalog. Choose your gift and complete your order. We will deliver your gifts on time. 2). How can I choose the delivery date?
Gifts and flowers will normally take 3 to 5 days for the delivery from the order date. If you want to specify a particular date to make the delivery, we recommend that you place the order at least 7 days in advance, and then mention it on the “Note for Delivery Company” section. We will try our best to make sure the delivery on the particular date. 3). How to know my gifts or flowers have been received?
Once your gifts or flowers are delivered and received, we will notify you by sending you a confirmation email via Customer Ticket. You are also advised to confirm with your lady for her safe receipt. 4). What if I make a mistake with my order?
Duplicate orders usually can be spotted immediately, and we will notify you timely. If you accidentally send the gift to the wrong lady, please contact us as soon as possible once the mistake is discovered. We will try out best to amend your order if it has not been delivered.
11. Virtual Gifts
1). Ways to send Virtual Gift:
--Go to a member’s profile, click button, choose a gift you would like to send, write down your message and click “Send”
--Go to the following link, click “Send Gift”
--During Live Chat, you can also send virtual gift 2). How much does it cost?
--it will be charged 10 credits for sending a Virtual Gift, viewing Virtual Gift sent from the lady from specific zone will charge 10 credits.
12. Technical Questions
1). What browser should I used for Whispark?
Members are encouraged to view with tried-and-true versions of Google Chrome, Firefox, and IE version 9.0 and above. 2). What if I am experiencing technical problems while using Whispark?
Once technical problems are encouraged, please check first to see if your machine has any technical faults or your software needs updating. If still the problems cannot be solved, please report the problem to our Customer Service team with details, for example and without limitation, screenshots, the name of the browser you are using.
1). Do you sell private information to third party marketing companies?
We've been continuously investing and millions of dollars were input to develop encryption and security technology. Not to mention that we’ve already teamed up with world-leading cyber security team to operate 24/7 to ensure everything smooth and securely kept in our systems.